Effective Date: January 1, 2025  

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Your Privacy and Rights Matter

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At Muna Fertility, we prioritize safeguarding your personal information and maintaining transparency regarding how your data is used. This policy outlines how we handle text messaging opt-in data and consent while ensuring your privacy and safety.  

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1. Collection of Information  
When you consent to receive text messages from Muna Fertility, we securely collect your mobile phone number and consent details. This information is used exclusively to send you important communications, such as:  
- Appointment reminders  
- Treatment updates  
- Clinic notifications  

2. Opt-In Procedure
To receive SMS messages from Muna Fertility, you must provide explicit consent. Here’s how you can opt in:

Verbal Consent: A member of our team will ask for your verbal consent, and the following script will be used:
"To keep you informed and updated, we’d like to send you text messages about appointments, reminders, or other relevant updates. Do I have your permission to send text messages to your phone? You can reply STOP to opt-out, and HELP for support. Message and data rates may apply, and messaging frequency may vary."

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3. Use of Information  
Your opt-in data is used solely to provide services directly related to your care. Messaging frequency may vary depending on your needs and our services.  

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4. Associated Costs  
By consenting to receive text messages, you acknowledge that **message and data rates may apply** depending on your mobile carrier and plan.  

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5. Opt-Out and Support  
- **Opt-Out:** You can opt out of receiving messages at any time by texting **STOP**. After opting out, no further messages will be sent unless you choose to re-enroll.  
- **Support:** For assistance, text **HELP** or visit our website at (https://www.munafertility.com).  

 

6. No Sharing with Third Parties  
Muna Fertility does not sell, share, or distribute your opt-in data or consent to any third parties. Your information is kept confidential and is used solely for communications between you and Muna Fertility.  

 

7. Transparency and Terms  
For additional details, please visit:  
Privacy Policy/Term & Conditions: (https://www.munafertility.com/privacy-policy)  
These resources clearly outline our SMS policies, including opt-in/opt-out procedures, associated costs, and data privacy measures.  

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8. Contact Us  
If you have questions or need further assistance, feel free to reach out:  
Phone:404-937-7844  
Website: [https://www.munafertility.com](https://www.munafertility.com)  

Thank you for trusting Muna Fertility with your care. We are committed to maintaining the highest standards of privacy and patient safety.  

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